After the media owner confirms, the order asks for its material: approved artwork, a file, or for broadcast the clock number it was delivered under.
Steps
What you will see
- A file, including approved artwork, is emailed to the media owner as a download link. The order records which file was sent and its fingerprint (sha256) under Material sent, and where it came from under Material from.
- A reference only sends nothing; it is kept on the order.
- Material sent on is today. If that is after the Material deadline, Material late is ticked and you and the planner get the message “Material late:”.
Common problems
- “Not approved artwork:”. The version you chose has not been approved by the client, so it cannot be sent. Choose an approved version, or ask the account manager to have it approved.
- “Material needed:”. You gave neither a file nor a reference. Give one of them.





